CORONAVIRUS BUSINESS UPDATE
22th June 2020
Following the most recent Welsh Government announcement we have further amended how we operate during the Coronavirus situation.
Our trade counter hours have increase to 7.30am – 5pm Monday to Friday for both our trade customers across the construction industry and our walk in retail customers. Our product range will include building, plumbing, heating, gardening and fuel supplies.
We are now also able to offer local deliveries subject to a minimum order value of £100. Customers placing orders prior to the lockdown will also be able to arrange delivery of items now in stock.
Our showrooms remain closed to walk in customers as we look to protect both staff and the wider public. We are operating on an appointment basis to minimise contact, whilst providing a high service level. Appointments can be booked Monday to Friday via telephone on 01745 582254 or via our Facebook page.
We will be available via phone or email between 7.30am and 5pm, Monday to Friday to answer calls and take orders via phone or email.
11th May 2020
After much consideration we will partially reopen for business from 7.30am on Monday 11th May.
We hope to be able to assist both our trade customers across the construction industry and our regular retail customers requiring products for urgent repairs and essential fuel supplies. If your need doesn’t fall into these categories, please think twice before visiting our store.
Our showrooms will remain closed, although you can call or email for advice or to place an order. We will not be carrying out any deliveries initially.
We have made a number of alterations to our business to ensure we follow recommended guidelines to keep both our employees and customers safe, including social distancing and limiting customer entry. Please ensure you follow all instructions detailed before entering the store.
Our new opening times will be 7.30am – 4pm Monday to Friday. We will assess the situation on a daily basis to ensure we can operate safely, with any changes posted here.
24th March 2020
Following the Government’s statement on the evening of Monday 23rd March 2020 we have taken the decision to temporarily close all areas of our store, including showrooms and our trade counter. We will also be suspending all deliveries.
Whilst we are classed under the ‘Home and hardware stores’ category that the government will allow to remain open within health & safety guidelines, we feel that for the safety of our team, customers and local community and to aid with the effort to social distance, this is the correct decision.
We will continue to monitor the situation and amend this stance only when safe to do so.
Please check our website and Facebook page for updates. For urgent enquiries, email firstname.lastname@example.org. We will check daily and respond as best as the situation allows.
Thank you for your support as ever. Please stay safe and we will look forward to welcoming you back in the near future.